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4 Reasons why Employee Happiness should be your topmost priority
June 10, 2018Robert M. Keay

In every business, employees are the core of the business success. In order to retain business stability, it is necessary for the management of the organizations to give extra attention to their employee’s happiness, which is usually neglected....

5 trends most likely to shape the future of customer Service in 2018
June 10, 2018Robert M. Keay

Customer service is one of the most important aspects of every business today and, because of the massive reach customers have due to the various advances in technology, customer service can make or break a company....

Customer Feedback: when and how to collect it ?
June 10, 2018Robert M. Keay

Getting quality customer feedback is really important for a business as it helps improve marketing, product development, operations and more. Numerous businesses fail because they don’t listen to their customers and their employees....